Privacy Policy for Prime Health Cure Company

At Prime Health Cure Company, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services, including consultations, treatments, and interactions through our website or facilities. We strive to maintain transparency and ensure your trust while delivering the best quality treatment under the care of our top doctors.

1. Information We Collect

We collect information to provide personalized healthcare services and improve your experience. The types of information we may collect include:

  • Personal Information: Name, contact details (phone number, email, address), date of birth, and government-issued identification for medical records and billing.

  • Health Information: Medical history, treatment details (e.g., LASIK, cataract, sinus, tonsillectomy, septoplasty, ear perforation, or rhinoplasty records), diagnostic test results, and insurance information.

  • Website Usage Data: IP address, browser type, device information, and cookies when you visit our website to schedule appointments or access resources.

  • Communication Data: Information from emails, phone calls, or forms submitted to our staff or top doctors during consultations or follow-ups.

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you schedule a consultation, complete patient forms, or communicate with our staff or doctors.

  • Medical Services: During diagnostic tests, treatments, or follow-up visits at our facilities.

  • Online Platforms: When you use our website to book appointments, request information, or interact with our services.

  • Third Parties: From insurance providers, referring physicians, or other healthcare entities, with your consent.

3. How We Use Your Information

We use your information to:

  • Provide high-quality medical care, including consultations, surgeries, and follow-up care by our top doctors.

  • Process payments, insurance claims, and billing for treatments like LASIK, cataract surgery, or rhinoplasty.

  • Communicate appointment reminders, treatment plans, or post-operative instructions.

  • Improve our services by analyzing patient feedback and treatment outcomes.

  • Comply with legal obligations, such as maintaining medical records or reporting to health authorities.

  • Enhance website functionality and personalize your online experience.

4. How We Share Your Information

We prioritize your privacy and only share your information when necessary:

  • With Healthcare Providers: To coordinate care with referring physicians or specialists, with your consent.

  • With Insurance Companies: For billing and claims processing, as authorized by you.

  • With Legal Authorities: To comply with applicable laws, regulations, or court orders.

  • With Service Providers: With trusted third parties (e.g., IT or billing services) who adhere to strict confidentiality agreements. We do not sell or share your personal information for marketing purposes without your explicit consent.

5. Data Security

We implement robust security measures to protect your data:

  • Encryption of sensitive information during transmission and storage.

  • Restricted access to personal and health data, limited to authorized personnel like our top doctors and staff.

  • Regular audits and updates to our security protocols to ensure the best quality treatment environment.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal and health information.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, subject to legal record-keeping requirements.

  • Opt out of non-essential communications, such as promotional emails.

  • Contact us to exercise these rights or inquire about our data practices.

7. Data Retention

We retain your information only as long as necessary for medical, legal, or operational purposes. Medical records are maintained as required by law (typically 7–10 years), after which they are securely destroyed.

8. Cookies and Website Tracking

Our website uses cookies to enhance functionality and user experience. You can manage cookie preferences through your browser settings. Usage data helps us optimize our services but is not linked to your personal information without consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website, with the effective date noted.

10. Contact Us

For questions, concerns, or to exercise your rights, contact our Privacy Officer:

  • Email: [info@primehealthcure.com]

  • Phone: [+91-9718515632], [+91-90125 57969]

  • Address: Prime Health Cure Company, [6, Block B, Sector 4, Noida, Uttar Pradesh 201301]